|Frequently Asked Questions|
Yes you can.
We can vector your art for you, at a small fee
We can make pre production samples at a sampling fee. We can provide a graphic image of what your garment will look like.
No, not after production has begun.
We only accept returns for faulty goods, within seven days.
We offer our own spot colours and advise you choose from this range. If you supply a PMS colour we can provide you with our closest colour match.
Yes, small text, fine detail, and colour gradients can be difficult to reproduce with embroidery. Additionally, the type of fabric the logo is applied to affects the level of detail that can be reproduced. Ask to speak with a graphic artist for clarification.
No, sublimation is normally applied on to 100% polyester fabric.
We only offer apparel made from quality fabrics. There’s everything from easy-care poly/cotton, 100% cotton to breathable and hi-tech materials like 'cool dry', as well as material that offer sun-protection. Our apparel is comfortable and functional with something to suit everyone.
The amount of colours on a sublimated garment is unlimited, provided they are from our spot colours. Knitted garments have a maximum of four different colours, which must also be from our available yarn colours.
We have a sizing chart available on this website to view. Otherwise speak to a sales representative for any sizing information.
Absolutely. If you can provide our graphic artists with a design, they can assess whether or not it is possible to replicate.
If you provide us with vectored art (.pdf, ai, .eps files) there is no setup fee.
The minimum order in most cases is 20 units. This applies to all garments except jackets and 240gm knitted polos (in which case the minimum is 50).
Yes. Our graphic artists can digitise your design and match your current jerseys almost identically, meaning you can reorder your design with better price and service!
Yes. Send a quote request to one of our sales staff and we can give you the best possible price depending on how many garments you order.
Only in special circumstances. Creating a sample garment is a very costly exercise as our production line must be setup only to create one specific garment. Sample garments are only created for orders of 150+ units and the price is assessed depending on the nature of the garment. Eg a sample polo for an order of 200 units may cost in excess of $150 to produce.
Yes. Give us your quote from your previous supplier and we will do our best to meet, if not beat their best price.